Privacy policy

**Privacy Policy for EaseMyFood**

Effective Date:24 June 2024

Thank you for choosing EaseMyFood. We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our mobile application and services. Please read this policy carefully to understand our practices regarding your personal data.

### 1. Information We Collect

#### 1.1 Personal Information
When you use our app, we may collect the following personal information:
- **Account Information:** Name, email address, phone number, and password when you register for an account.
- **Profile Information:** Profile photo, delivery addresses, and preferences.
- **Payment Information:** Credit/debit card details, billing address, and transaction history.
- **Order Information:** Order details, preferences, and feedback.

#### 1.2 Non-Personal Information
We may also collect non-personal information that cannot be used to identify you individually, such as:
- **Device Information:** IP address, device type, operating system, and browser type.
- **Usage Data:** Pages visited, time spent on the app, and other usage statistics.
- **Location Data:** Approximate location data to provide localized services.

### 2. How We Use Your Information

We use the information we collect to:
- **Provide Services:** Process orders, facilitate deliveries, and offer customer support.
- **Improve Our Services:** Analyze usage patterns to enhance app functionality and user experience.
- **Personalize Experience:** Offer personalized recommendations and promotions based on your preferences.
- **Communicate:** Send order confirmations, delivery updates, and promotional materials.
- **Process Payments:** Handle payment transactions securely and efficiently.
- **Comply with Legal Obligations:** Adhere to applicable laws, regulations, and legal processes.

### 3. Sharing Your Information

We may share your information with:
- **Service Providers:** Third-party vendors who assist in providing our services, such as payment processors and delivery partners.
- **Business Partners:** Restaurants and other partners to fulfill your orders and preferences.
- **Legal Authorities:** When required by law or to protect our rights, privacy, safety, or property.

### 4. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:
- **Encryption:** Securing data in transit and at rest using encryption technologies.
- **Access Controls:** Restricting access to personal information to authorized personnel only.
- **Regular Audits:** Conducting regular security audits and assessments.

### 5. Your Rights

You have the right to:
- **Access and Update:** Review and update your personal information through your account settings.
- **Delete:** Request the deletion of your personal information, subject to legal obligations.
- **Opt-Out:** Unsubscribe from marketing communications through the opt-out link provided in emails.
- **Data Portability:** Request a copy of your personal data in a structured, commonly used format.

### 6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our app. Cookies help us remember your preferences, track usage patterns, and deliver relevant advertisements. You can manage your cookie preferences through your browser settings.

### 7. Third-Party Links

Our app may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

### 8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

### 9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

**EaseMyFood Support Team**  
Email: support@easemyfood.com  

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By using the EaseMyFood app, you agree to the terms outlined in this Privacy Policy. Your trust is important to us, and we are committed to protecting your privacy and providing a secure and enjoyable experience.

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This privacy policy covers the key aspects of data collection, usage, sharing, and security for an online food delivery app. Be sure to customize the placeholders with specific information relevant to your app and business. It is also advisable to consult with a legal professional to ensure compliance with applicable laws and regulations.